Privacy Policy

Privacy Policy
When you visit the Site, we collect certain information about your device, your
interaction with the Site, and information necessary to process your purchases.
We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information that can uniquely identify an
individual (including the information below) as “Personal Information”. See the list
below for more information about what Personal Information we collect and why.
Device information
 Examples of Personal Information collected: version of web browser, IP
address, time zone, cookie information, what sites or products you view,
search terms, and how you interact with the Site.
 Purpose of collection: to load the Site accurately for you, and to perform
analytics on Site usage to optimize our Site.
 Source of collection: Collected automatically when you access our Site
using cookies, log files, web beacons, tags, or pixels.
 Disclosure for a business purpose: shared with our processor, Shopify.
Order information
 Examples of Personal Information collected: name, billing address,
shipping address, payment information (including credit card numbers,
third party payment methods such as: PayPal, email address, and phone
number.
 Purpose of collection: to provide products or services to you to fulfill our
contract, to process your payment information, arrange for shipping, and
provide you with invoices and/or order confirmations, communicate with
you, screen our orders for potential risk or fraud, and when in line with the
preferences you have shared with us, provide you with information or
advertising relating to our products or services.
 Source of collection: collected from you.
 Disclosure for a business purpose: shared with our processor, Shopify 
Customer support information
 Purpose of collection: to provide customer support.
 Source of collection: collected from you.
 
Sharing Personal Information
We share your Personal Information with service providers to help us provide our
services and fulfill our contracts with you, as described above. For example:
 We use Shopify to power our online store. You can read more about how
Shopify uses your Personal Information
here: https://www.shopify.com/legal/privacy.

 We may share your Personal Information to comply with applicable laws
and regulations, to respond to a subpoena, search warrant or other lawful
request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with
targeted advertisements or marketing communications we believe may be of
interest to you. For example:
 We use Google Analytics to help us understand how our customers use
the Site. You can read more about how Google uses your Personal
Information here: https://policies.google.com/privacy?hl=en.You can also
opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the
Network Advertising Initiative’s (“NAI”) educational page
at http://www.networkadvertising.org/understanding-online-advertising/how-does-
it-work.
You can opt out of targeted advertising by:
 FACEBOOK - https://www.facebook.com/settings/?tab=ads
 GOOGLE - https://www.google.com/settings/ads/anonymous
 BING - https://advertise.bingads.microsoft.com/en-
us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes:
offering products for sale, processing payments, shipping and fulfillment of your
order, and keeping you up to date on new products, services, and offers.
LAWFUL BASIS
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a
resident of the European Economic Area (“EEA”), we process your personal
information under the following lawful bases:
 Your consent;
 The performance of the contract between you and the Site;
 Compliance with our legal obligations;
 To protect your vital interests;
 To perform a task carried out in the public interest;
 For our legitimate interests, which do not override your fundamental rights
and freedoms.
RETENTION
When you place an order through the Site, we will retain your Personal
Information for our records unless and until you ask us to erase this information.
For more information on your right of erasure, please see the ‘Your rights’ section
below.
AUTOMATIC DECISION-MAKING

If you are a resident of the EEA, you have the right to object to processing based
solely on automated decision-making (which includes profiling), when that
decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or
otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud
that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
 Temporary denylist of IP addresses associated with repeated failed
transactions. This denylist persists for a small number of hours.
 Temporary denylist of credit cards associated with denylisted IP
addresses. This denylist persists for a small number of days.
GDPR
If you are a resident of the EEA, you have the right to access the Personal
Information we hold about you, to port it to a new service, and to ask that your
Personal Information be corrected, updated, or erased. If you would like to
exercise these rights, please contact us through the contact information
below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS,
ERASURE, CORRECTION, AND PORTABILITY REQUESTS].
Your Personal Information will be initially processed in Ireland and then will be
transferred outside of Europe for storage and further processing, including to
Canada and the United States. For more information on how data transfers
comply with the GDPR, see Shopify’s GDPR
Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
 
Cookies
A cookie is a small amount of information that’s downloaded to your computer or
device when you visit our Site. We use a number of different cookies, including
functional, performance, advertising, and social media or content cookies.
Cookies make your browsing experience better by allowing the website to
remember your actions and preferences (such as login and region selection).
This means you don’t have to re-enter this information each time you return to
the site or browse from one page to another. Cookies also provide information on
how people use the website, for instance whether it’s their first time visiting or if
they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to
provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
Name Function
_ab Used in connection with access to admin.
_secure_session_i Used in connection with navigation through a

d storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_
sig

Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account

information.
REPORTING AND ANALYTICS
Name Function
_tracking_conse
nt

Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing &

referrals.

_shopify_sa_t Shopify analytics relating to marketing &

referrals.

_shopify_y Shopify analytics.
_y Shopify analytics.
The length of time that a cookie remains on your computer or mobile device
depends on whether it is a “persistent” or “session” cookie. Session cookies last
until you stop browsing and persistent cookies last until they expire or are
deleted. Most of the cookies we use are persistent and will expire between 30
minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that
removing or blocking cookies can negatively impact your user experience and
parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not
to accept cookies through your browser controls, often found in your browser’s
“Tools” or “Preferences” menu. For more information on how to modify your
browser settings or how to block, manage or filter cookies can be found in your
browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how
we share information with third parties such as our advertising partners. To

exercise your rights or opt-out of certain uses of your information by these
parties, please follow the instructions in the “Behavioural Advertising” section
above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to
respond to “Do Not Track” signals, we do not alter our data collection and usage
practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for
example, changes to our practices or for other operational, legal, or regulatory
reasons.
Contact
For more information about our privacy practices, if you have questions, or if you
would like to make a complaint, please contact us by e-mail at
opaljewels2024@gmail.com
Last updated: January 9, 2024
Refund policy
Due to sanitary purposes, we do not accept returns or exchanges on items.
However, if there is breakage due to a flaw in design or from transit we will
replace it for you if its within 2 weeks of your purchase date. Please contact us at
opaljewels2024@gmail.com to discuss further.
Please adhere to the earrings care information on how to care for your items to
ensure breaks are limited. 
Damages and issues
Please inspect your order upon reception and contact us immediately if the item
is defective, damaged or if you receive the wrong item, so that we can correct the
issue ASAP.
You can always contact us for any return question at opaljewels2024@gmail.com
Final Sale:
All items are final sale after 2 weeks of receiving your item. We are not
responsible for damaged items from misuse.
We cannot accept returns on sale items or gift cards. 
Shipping:
We are not held responsible for lost or stolen mail. Please contact your local post
office if you have been notified of delivery, and have not received your item.